Privacy Policy

This Privacy Policy describes how Therapy in Abar (referred to as “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website or engage with any of our Services. By accessing or using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

We are committed to protecting your personal information and your right to privacy. This policy applies to all users of the site, including but not limited to browsers, customers, vendors, and content contributors. Please read this Privacy Policy carefully to understand how we handle your personal data. If you do not agree with the terms of this Privacy Policy, you should not access the website or use any of our Services.

This Privacy Policy is subject to change at any time. Any updates or modifications will be posted on this page, and your continued use of the website following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting the information we collect.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information we collect

1.1. We collect both personal and non-personal information from you when you interact with our site, including but not limited to:

▪ Personal Information
When you place an order or interact with certain parts of our website, you may voluntarily provide personal data such as:

❖ Full name

❖ Email address

❖ Phone number

❖ Billing and shipping address

❖ Payment information (processed via secure third-party providers)

▪ Non-Personal Information
We may automatically collect data such as:

❖ Browser type and version

❖ IP address

❖ Time zone

❖ Device type

❖ Pages visited and time spent on site

❖ Referring website or source

2. How We Use Your Information

2.1. We may use the information collected from you for the following purposes:

▪ To process transactions and deliver your orders

▪ To provide customer support and respond to inquiries

▪ To personalize your experience and improve website functionality

▪ To send marketing emails or updates (only if you opt-in)

▪ To prevent fraudulent transactions and maintain site security

▪ To comply with legal obligations

3. How We Share Your Information

3.1. We do not sell or rent your personal information. However, we may share your data with third parties in the following cases:

▪ Service Providers: We use third-party platforms (e.g., payment gateways, delivery partners, website hosting services) to perform services on our behalf. These parties are only given the information necessary to perform their respective tasks.

▪ Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

▪ Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

4.1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and offer personalized content.

4.2. You may opt to disable cookies via your browser settings. However, doing so may affect the functionality of certain parts of the website.

5. Your Rights and Choices

5.1. Depending on your location, you may have the right to:

▪ Access the personal data we hold about you

▪ Correct inaccuracies in your information

▪ Request deletion of your data

▪ Withdraw consent where applicable

▪ Opt out of marketing communications

▪ To exercise any of these rights, please contact us at: support@therapy-in-abar

6. Data Security

6.1. Therapy in Abar takes the security of your personal data seriously and employs a variety of technical, administrative, and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

▪ Encryption: Sensitive personal data, such as payment information and passwords, are encrypted using industry-standard protocols during transmission and where applicable, in storage.

▪ Access Controls: Access to personal data is restricted strictly to authorized personnel who require such access to perform their job functions. Authentication measures, including strong passwords and role-based access controls, are implemented.

▪ Regular Security Assessments: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and mitigate potential risks to your data.

▪ Secure Hosting and Infrastructure: Our servers and infrastructure are maintained in secure data centers with appropriate physical security measures to prevent unauthorized physical access.

▪ Data Minimization: We limit the collection and retention of personal data to what is necessary to fulfill the purposes described in this privacy policy.

▪ Employee Training: Our staff members receive regular training on data protection principles and security best practices to ensure ongoing compliance and awareness.

6.2. Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee absolute security.

6.3. In the event that we become aware of a data breach involving your personal information, we will take prompt action in accordance with applicable laws and regulations to notify affected individuals and relevant authorities, where required.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child without parental consent, we will take steps to delete it promptly.

9. User Consent

By interacting with our website, you consent to our collection and use of your data as described in this policy.

10. User-Generated Content (UGC)

10.1. If you leave reviews or comments, you grant us the right to display and use this content for promotional or informational purposes.

10.2. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

10.3. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

11. Disclaimer of Liability

We shall not be held liable for any data breach or unauthorized access due to circumstances beyond our control, such as hacking or force majeure events.

12. International Data Transfers

If you are accessing our site from outside our base country, you consent to the transfer and processing of your data in jurisdictions where our servers or partners operate.

13. Data Retention Policy

We retain your personal data only as long as necessary for the purposes stated in this policy or to meet legal, tax, or regulatory obligations. Once data is no longer required, it is securely deleted.

14. How Long We Retain Your Date

14.1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with legal, regulatory, business, or operational needs.

▪ Comments: If you leave a comment on our website, the comment and its associated metadata are retained indefinitely. This enables us to recognize and approve any subsequent comments automatically, rather than holding them in a moderation queue.

▪ Registered Users: For users who register on our website (if applicable), we store the personal information provided in their user profile. Registered users can view, edit, or delete their personal information at any time, except for their username, which cannot be altered for identification and security purposes. Website administrators may also access and modify this information as needed to manage the site and assist users.

▪ Purchase & Transaction Records: All records of purchases and transactions—including billing information, shipping details, and communication logs—are retained indefinitely. This retention supports our business operations, helps with order tracking, audit and tax purposes, dispute resolution, and customer service.

▪ Inactive Accounts: User accounts that remain inactive for a prolonged period (typically 2 years) may be subject to deletion, anonymization, or restricted access, unless retention is required for legal, financial, or legitimate business interests.

15. Data Anonymization and Aggregation

We may anonymize and aggregate your personal data for purposes such as internal analysis, trend identification, and business intelligence. This data is not personally identifiable and may be retained and used indefinitely.

16. Data Minimization Principle

16.1. At Therapy in Abar, we are committed to adhering to the principle of data minimization, which means that we collect, process, and retain only the minimum amount of personal information necessary to fulfill the specific purposes for which it was obtained. We recognize the importance of limiting data collection to what is directly relevant and necessary, thereby reducing the risks associated with excessive or unnecessary data processing.

16.2. Purpose Limitation: We collect personal data strictly for defined, explicit, and legitimate purposes such as providing our products and services, processing transactions, improving user experience, fulfilling legal obligations, and communicating important updates to our users.

16.3. Adequacy and Relevance: We ensure that the personal data we collect is adequate and relevant in relation to the intended purpose. We do not collect excessive data beyond what is necessary to provide and enhance our services.

16.4. Limited Retention: Personal data is retained only for as long as necessary to achieve the intended purposes or to comply with applicable legal, regulatory, or contractual obligations. Once the data is no longer needed, it is securely deleted or anonymized to protect user privacy.

16.5. Ongoing Review: We regularly review our data collection practices and retention periods to ensure continued compliance with the data minimization principle and applicable privacy laws.

16.6. By adhering to data minimization, Therapy in Abar aims to protect your privacy and maintain your trust by handling your personal information responsibly and transparently.

17. Cross-Border Data Transfer

If we expand our infrastructure or use vendors located outside India, your data may be transferred to, stored, and processed in countries that may have different data protection laws. We ensure such transfers are in compliance with applicable Indian laws and global data protection standards.

18. Mobile and App Data 

If you use our mobile applications, we may collect data such as device identifiers, app interaction logs, location (with permission), and push notification tokens. This helps us enhance app functionality, improve user experience, and send relevant updates.

19. Data Sharing for Legal Compliance

We may disclose your information when legally compelled to do so by law enforcement, government authorities, or courts, or if we believe disclosure is necessary to comply with legal obligations or protect the rights, property, or safety of Therapy in Abar, our customers, or others.

20. Embedded Content from Other Websites

20.1. Our website may include embedded content such as videos, images, posts, maps, or other media from third-party websites (e.g., YouTube, Instagram, Facebook, Twitter, Google Maps, Spotify). Embedded content behaves in the same way as if you had visited the third-party website directly.

20.2. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking if you have an account and are logged in to that service.

20.3. We do not control the data collection practices of these third parties, and we recommend reviewing their respective privacy policies to understand how they collect, use, and protect your information.

21. Legitimate Interests Clause

We may process your personal data for legitimate business interests, such as fraud prevention, network security, and direct marketing (with opt-out options). We ensure such processing does not override your fundamental privacy rights.

22. Third-Party Marketing Restrictions

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit and informed consent.

23. Business Transfers

If our business is acquired, merged, or undergoes restructuring, your personal data may be transferred to the new entity as part of that transaction. We will ensure the receiving entity adheres to this Privacy Policy.

24. Media

24.1. When you upload images to our website, you are advised to ensure that such images do not contain embedded location data, including but not limited to EXIF GPS metadata. Visitors to the website may be able to access, download, and extract any location information embedded within the images.

24.2. Therapy in Abar disclaims any liability arising from the disclosure of location data through images uploaded by users. It is the sole responsibility of the user to remove any such metadata prior to uploading images to the website in order to protect their personal privacy.

25. Links to External Sites

25.1. Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Therapy in Abar. These external sites have their own privacy policies and data collection practices, which may differ from ours.

25.2. We do not have control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. When you access a third-party site via a link on our website, you do so at your own risk.

25.3. We encourage you to carefully read the privacy policies of any third-party sites you visit. This is important because these sites may collect, use, disclose, or otherwise process your personal information in ways that differ from our practices and that may be outside of our control.

25.4. By using our website, you acknowledge and agree that Therapy in Abar is not liable for any damages or losses arising from your use of or reliance on third-party websites or services linked from our site.

26. User Responsibility

You are responsible for maintaining the confidentiality of your login credentials. We are not responsible for unauthorized access caused by your failure to secure your account.

27. Breach Notification

27.1. In case of a data breach affecting your personal information, we will notify you promptly and provide details, including the nature of the breach and steps taken.

27.2. In the unlikely event of a data breach that may affect you, we will notify you and relevant authorities within 72 hours, in line with global best practices.

28. Email Communications and Opt-Out

You may receive transactional or promotional emails. You can unsubscribe from promotional emails at any time via the link provided in the email.

29. Indemnification Clause

29.1. You agree to indemnify and hold harmless Therapy in Abar, its directors,   employees, agents, and affiliates from any claims or damages arising out of your use of the website, violation of this policy, or infringement of any rights.

29.2. You agree to indemnify and hold Therapy in Abar harmless against any legal claims arising from the misuse of our website, unauthorized access to your account, or breach of this policy.

30. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Mumbai, India. Any disputes shall be resolved exclusively in the courts of Mumbai, India. 

31. Revisions to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page, with an updated effective date. Continued use of the website after such modifications constitutes your acceptance of the revised policy.

32. Contact Us 

For any questions related to returns or refunds, please contact us at:

Email: support@therapy-in-abar.com

Phone: 8689800469